Training Available for Retailers

In a continued effort to operate in a socially responsible manner, the Missouri Lottery, in coordination with the North American Association of State and Provincial Lotteries (NASPL), has developed responsible gaming training videos for Lottery employees and retailers.

The retailer training video depicts a common interaction in which a retailer may find themselves with a problem gambler, and it offers solutions to get the problem gambler the help they deserve.


Additionally, all retailers should have “Don’t Let Gambling Break You” brochures available from the Lottery on hand for these individuals. Remember, free help is available by calling 1-888-BETSOFF (1-888-238-7633), emailing, visiting and by applying for the Missouri Lottery’s Self-Exclusion Program (SEP). If your location needs “Don’t Let Gambling Break You” brochures or posters, please contact the Missouri Lottery responsible gaming coordinator.

“As retailers, you have a first-hand advantage in getting these individuals the help they need. A simple act such as notifying a regular customer, who may have a gambling problem, that free help is available could make a real difference. Thank you for your attention to responsible gaming.”
May Scheve Reardon, executive director